FAQS

  • When Can I Move In?

    IMMEDIATELY. Once you have rented and paid for your storage unit, you will have immediate access and be able to move in at once.

  • When Can I Rent A Unit?

    Anytime. During normal business hours feel free to stop by our office located at 3922 Bell Road in Newburgh. We will be happy to assist you in renting a unit.

    You can also rent a storage unit 24 hours a day, 7 days a week right here on our website.

  • How Much Notice Needs To Be Given Before I Move Out?

    10 days before the end of the month. You can simply call our office at (812) 308-4013.

  • Do I Have To Sign A Long Term Contract?

    No. All contracts are month-to-month. The first month is prorated, the last month is NOT prorated. If you rent a storage unit after the 20th of the current month, the next month’s rent is due at that time, as well as the security deposit.

  • When Is Rent Due?

    After initially renting a storage unit, all rent is due on the 1st of the month with a 7 day grace period. A $10 late fee will be assessed on the 8th of the month.

  • What Type Of Documentation Do I Need To Provide To Rent A Storage Unit?

    A U.S. government issued photo ID such as a driver’s license, state issued ID, U.S. passport or other government issued photo ID.

  • How Do I Make A Payment?

    You can pay in person, mail a check or money order or make a payment through our website.

    You can also sign up to have payments automatically deducted from your credit card on a monthly basis. The automatic payments are processed on the first business day of the month.

  • What Forms Of Payment Do You Accept?

    Cash, checks, money orders, VISA, MasterCard, American Express and Discover.

  • Do You Sell Boxes And Storage Supplies?

    No.

  • How Do I Know How Much Storage Space I Will Need?

    You can either use our Storage Calculator on our website or call our manager for assistance at (812) 308-4013.

  • Are There Any Items That I Am NOT Able To Store?

    Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

  • Does There Have To Be Someone In The Office To Let Me Through The Security Gates?

    No. At the time of signing you will be given your own security pass code that will allow you access to your unit 24/7.

  • Do You Have Handcarts And Dollies Available At Your Facility?

    No.